Privacy policy

Hotel “Dostyk Kokshetau” wants to protect the privacy of visitors to our website. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit our website.

What personal data do we collect?

We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.

When you visit our website, make an enquiry, book rooms or request more information, you may be asked to provide some personal data such as your name, address, telephone number and e-mail address. In the event you decide to provide personal data, this policy will apply.

Cookies

What is a Cookie

A cookie is a small piece of data or message that is sent from an organization’s web server to your web browser and is then stored on your hard drive. Cookies can’t read data off your hard drive or cookie files created by other sites, and do not damage your system.

However, you can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. Web browsers allow you to control cookies stored on your hard drive through the web browser settings.

We only use cookies to monitor the performance of our website and to improve user experience.

If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.

How do we use your personal data?

We use your personal data to provide information to you or your organization.

We may also use your personal data to carry out research about our visitors’ demographics, interests and behavior. We do this to better understand our visitors. This research is compiled and analyzed on an aggregated and anonymous basis.

When you give us personal data, those data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world.

Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.

To whom might we disclose your personal data?

We may pass your personal data to anyone who needs the data in order to fulfil your request for our services.

Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so, by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us).

Links

Our website may contain links to other websites, but this privacy policy applies only to personal data collected via www.dostyqhotel.kz website. We are not responsible for the privacy practices of these or other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data.

Security

Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.

Inaccuracies and Corrections

We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting us at our registered office.